13 hours Ago By Thilina Walpola
Marking a significant leap in digital transformation and customer-centric innovation, Sampath Bank has introduced Sampath Select, Sri Lanka’s first fully automated, AI powered personal loan solution. Backed by the Bank’s strategic transformation initiative, EvolveX, the launch reaffirms Sampath Bank’s position as a disruptive force in the banking sector and a frontrunner in applying data intelligence to enhance access, convenience, and speed in financial services. Sampath Select is a first-in-market, paperless automated personal solution that offers intelligent approvals based on real-time analysis of customer data, with a seamless and secure process designed to reduce complexity for the customer while ensuring responsible outcomes.
It empowers customers to access personalised financial solutions within seconds through a simple five-click journey on the Sampath Vishwa Mobile App. Built on innovative AI and advanced analytics capabilities and supported by omnichannel customer engagement, the solution delivers a seamless, end-to-end digital process that prioritises speed, accuracy, and convenience. “This innovation reflects a fundamental shift in how financial institutions can better understand, anticipate, and serve evolving customer needs.
It is not just about technology, but about enabling experiences that are timely, frictionless, and intelligent. Sampath Select is the result of meticulous data modelling and a deep commitment to transforming traditional banking processes into digitally enabled solutions that truly respond to customer pain points..
